In line with Welsh Government announcements, we are expecting that bookings within the restaurant will be allowed from Monday 3rd August. If this changes, we will, of course, refund anyone that has booked for inside.
You will have a table all to yourself inside the brasserie, positioned safely away from other parties. We will provide table service.
- Your deposit secures the table for up to two hours of private dining.
- We think it goes without saying, but we do need to add that by booking online, you are declaring that neither you, nor any of your party, have Covid-19 Symptoms, and have been free of any such symptoms for at least 14 days. If you do develop symptoms prior to your booking, please stay at home and self-isolate.
Before booking, please read the details below to help us comply with the government’s strict COVID-secure guidelines and to keep everyone safe and happy.
Extremely limited availability
We accept bookings at least 48 hours in advance. Because spaces are limited, these slots are proven extremely popular and booking up quickly in advance. If the date on the calendar is red, we are fully booked. If it is green, we have some time slots available on at least one type of table. If the date you require is fully booked, you can ring the restaurant on 01792 36 36 99 and request to be added to the waiting list, in case there are cancellations. We would love to accommodate everyone but unfortunately, that is not possible. We know it can be frustrating. Thank you for your patience and understanding during this time.
Your deposit will be deducted from your final bill. However, if you fail to cancel your booking within 48 hours, in the event of a no-show your deposit will become non-refundable and the full deposit will be retained by the restaurant.
If you need to cancel your booking for any reason, please email the restaurant including details of the booking name, time and date, and your order number. Cancellations made giving at least 48 hours notice will be entitled to a full refund. It is important to email as the restaurant can get very busy and we cannot always answer the phone. Our email address is firstname.lastname@example.org. Thank you.
Due to strict COVID-secure guidelines, and to allow for thorough cleaning, please be aware your table time is restricted to a maximum of 2 hours. (1.5 hours for breakfast, 1 hour on drinks and snacks tables).
Please inform us about any special requirements such as allergies.
Also, if you have booked two separate tables at the same time, with the intention of sitting together, please let us know in the Special Requirements section at the time of booking. In line with Welsh Government Coronavirus regulations, please also confirm that you’re part of the same extended household.
We will always do our best to accommodate but may not be able to do so, if requests are not made in advance.
Will you be participating in the ‘Eat out to help out’ scheme?
Yes, we will. For up to £10 off food and soft drinks. Excludes takeaway.
Can I book back-to-back slots?
Sorry, no. In the interest of trying to accommodate everyone fairly, and also to comply with strict COVID guidelines, we have to limit stays to a maximum time of 2 hours in total.
Your largest table is 6. What if there are more of us in the party?
If there are more than 6 people in your party, and multiple tables are available at exactly the same time, you can book multiple tables and request that we position them together. If informed in advance, at the time of booking, we will do our best to accommodate. You can enter this request in the ‘special requests’ section of the checkout form. In line with Welsh Government Coronavirus regulations, please also confirm that you’re part of the same extended household.
Can I use my gift voucher?
Sure! Gift vouchers can be redeemed at the restaurant at the time of dining. It is not possible to book your table using vouchers, simply because the two systems don’t talk to each other. However, we’d be delighted to receive them on your visit.